PROFESSIONAL MONITORING

PROFESSIONAL MONITORING

You’re covered
with
24/7 ADT
Pro
Monitoring

Smart Messenger app

What is ADT SMART Monitoring?

What is ADT Pro Monitoring?

Our trained monitoring team is on alert 24/7, so when every second counts, our U.S.-based agents are ready to respond in as little as 10 seconds*

*Average response time is 10 seconds based on ADT call center data 2026.

Here’s how
SMART gets your
alarm to 911
centers faster

Get protection from the unpredictable

Get protection from the unpredictable

Life can be unpredictable, but with ADT’s 24/7 professional monitoring, it doesn’t have to be.

 
  • ADT is the most trusted*, backed by award-winning 24/7 monitoring^.

  • Receive burglary, fire & carbon monoxide protection.

  • ADT has six 24/7 monitoring centers, the largest presence in the industry.
*Voted #1 most trusted home security provider brand by American shoppers based on the 2026 BrandSpark® American Trust Study.
^ The Monitoring Association, 2024. ADT is a member of the TMA.
 

Here’s how your alarm gets to 911 centers faster*

ADT Alarm Messenger™ connects you and your emergency contacts, accelerating alarm verification and emergency response.

Here’s how SMART gets your alarm to 911 centers faster

ADT Alarm Messenger™ makes verifying an emergency or canceling a false alarm as quick and easy as answering a text.

ADT product bundle

1

ADT notifies you of the alarm

If an intrusion sensor triggers, you and your emergency contacts receive a text from ADT.

An ADT package getting delivered to someone's home

2

Alarm verified in a shared session

A link in the text takes you to a secure web session with your emergency contacts to review and verify the alarm.

Family in kitchen with ADT devices

3

ADT agents request for help

If the alarm is verified, an ADT agent quickly notifies emergency services so they can send help.

Get Started
Response when you need it

Thanks to our award-winning* monitoring technology, our agents are able to request emergency services, bypassing the need for a phone call with you.

*The Monitoring Association, 2024. ADT is a member of the TMA.
Reduce costly false alarms

Alarm Messenger makes it easy to cancel a false alarm. Our data shows that it’s already reduced the number of 911 responses to false alarms for ADT customers by more than 50%.*

*vs. sites not enrolled in Alarm Messenger.

When every second counts, trust ADT

The largest monitoring network in the U.S.

ADT has 6 redundant monitoring centers, so if one goes down for some reason, you’re still covered 24/7.

The largest monitoring network in the U.S.

ADT runs 6 U.S.-based monitoring centers with over 4,000 trained agents ready to provide 24/7 support.
We never outsource your safety.

How to
get started

Find your perfect ADT system

ADT has everything from the smart security basics to full video and home automation systems.

Shop Now

Not sure what you need? We can help.

Tell us a bit about yourself and we’ll customize a smart solution, so you can have a home with no worries.

Take our quiz

Learn more about our plans & services

Find the perfect level of protection for your home and family, with Pro Monitoring plans.

Learn more
© 2026 ADT. All rights reserved. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. Unauthorized use strictly prohibited.

Screen images on this page are simulated